Refund policy

Product Return Policy: Most Sales Are Final

Thank you for shopping with us! We value your satisfaction and ask that you carefully review our return policy before making a purchase.

Most Sales Are Final:
We generally do not accept returns or exchanges. Once an order has been placed and processed, it is considered final. However, we understand that certain situations may arise, and we may make exceptions under the following circumstances:

1. Damaged or Defective Items:
   If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We may offer a replacement, repair, or store credit based on the specific issue. Please provide photos of the damage or defect along with your request.

2. Incorrect Items Received:
   If you receive the wrong item or an incorrect order, please reach out to us within 7 days. We will cover the cost of return shipping and ensure you receive the correct product.

3. Special Exceptions:
   In certain cases, we may consider returns or exchanges for other reasons, at our discretion. If you believe your situation warrants an exception, please contact us within 7 days of receiving your item. These exceptions are rare and will be evaluated on a case-by-case basis.

Conditions for Exceptions:

• Items must be unused, unworn, and in the original packaging.
• Proof of purchase is required.
• Exceptions may not apply to sale items, custom products, or personalized items.

Event Refund Policy: Most Sales Are Final

Refunds will not be issued for no-shows or late arrivals however, we understand that special circumstances, such as illness, may arise. If you need to cancel or discuss your situation, please contact us at info@filthystudios.com as soon as possible. Refunds may be considered with appropriate documentation for illness or emergencies.

Contact Us:
For any inquiries about your order, please email us at info@filthystudios.com.

By placing an order, you agree to this return policy.